Mobile Phone: 214-282-2918

Mr. Willie McCray

  ☺

Summary of Skills

Client Account Management, Public Relations, Public Speaking, Customer Service Specialist, Data Entry, Private

Security Services & Public Safety Training, Excellent Verbal and Written Communication Skills, Event Planning,

Trouble-Shooting, Help Desk Support, Face-to-Face Communications and Consultation, PC Classroom Instructing,

Human Resources and Supervisor Training.

Computer Skills (Mac & PC): Microsoft Windows 7 & XP, Snow Leopard, Access, Excel, Power Point, Outlook,

Word, Explorer, Firefox, Google Chrome, AS400, SAP, Novell, Lotus Notes, Siebel, Quick Books, Quicken, Ericsson

TEMS Investigation Data Collection, Street Atlas/ Trips, Global Positioning Systems (GPS), Radio Frequency Testing

for T-Mobile’s 3G network, AT&T 4G LTE, VoIP Testing, Hardware and Software Installation & Configuration

------------------------------------------------------------------ Work Experience ---------------------------------------------------------------Dallas

Diesel Basketball Club, Inc / WBCBL November 2002 – Present

Nationwide

Founder, President, Program Director – (SEASONAL) Oversee daily administrative operations of independent club

sports and hands on management of league operations. Responsibilities include: Recruit, Interview, and evaluate

prospective members, final approval or denial of new membership, Timeline planning for annual events, seasonal

game scheduling for adult men & women semi-professional teams, analyze prospective logistics, coordinate travel

accommodations, negotiate game-guarantee contracts, budget reporting, finance management of all accounts

payable and accounts receivable, inventory management of needed supplies, mentor new members.

PI Financial Services

Financial Consultant and Tax Preparer – SEASONAL (3rd party tax services) Compute taxes owed or overpaid,

using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax

tables. Prepare or assist in preparing simple to complex tax returns for individuals or small businesses. Review

financial records such as income statements and documentation of expenditures in order to determine forms needed

to prepare tax returns. Furnish taxpayers with sufficient information and advice in order to ensure correct tax form

completion. Consult tax law handbooks or bulletins in order to determine procedures for preparation of atypical

returns. Calculate form preparation fees according to return complexity and processing time required. Check data

input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.

March 2003 – Present

Glow Networks, Inc. / CSS Corp

February 2013 – August 2013

Richardson, TX

RF Project Engineer/ Drive Tester - Perform Radio Frequency drive testing of cellular 911 Emergency connections

with county sheriff and city police departments. Test Data and Voice Call performance. Build performance reports of

cell sites/ tower for RF Analyst review. (Cluster Drive, Shakedowns, using TEMS) Projects: Sprint 911, AT&T 4G/LTE

PC Tech Support

January 2003 – December 2012

Dallas, TX

Tech/ Field Support - make house calls for independent businesses and people who are having difficulty with

computer hardware or software. PC repair and network installation, Virus removal, hardware and software upgrade,

Custom build personal computers. Teach computers 101 to new users in a classroom setting. (Usually for small

churches and startup businesses)

Stone Eagle Inc.

September 2011 – February 2012

Richardson, TX

IT Business Analyst/ Consultant - Strategic Consulting, including business plan & sales strategy development.

Investigate business systems, identifying options for improving business systems and bridging the needs of the our

clients. Also assists in Integration and Acceptance Testing, supports the development of training and implementation

software, participates in the implementation, and provides post-implementation support.

MobileCom Professionals Inc.

July 08 – June 09

Plano, TX

Associate RF Engineer - Perform Radio Frequency drive testing to carry out propagation and signal measurement,

troubleshoot equipment as needed, conduct testing procedures, used multiple Drive Testing Data Collection tools and

software, Maintain functionality, store and insure inventory of all equipment, ensure project timelines and schedules,

perform data transfers using various methods, Ensure data integrity and follow Project file naming and organization

conventions, read maps and plan drive routes to minimize drive time, frequent travel and safety practices. All of which

resulted in T-Mobile’s successful 3G network.

Dallas, TX

Email: WJMCCRAY@GMAIL.COM

Special Delivery, Inc.

Nov. 06 – July 08

Dallas, TX

Contract Courier / Notary: On-Call Delivery Driver for a variety of confidential legal documents, personal and

company mail, hazardous material, industrial supplies, over-sized components and boxes. All deliveries are timesensitive,

ranging for 30-minutes to next day. Other services include direct marketing, soliciting for new business, and

client appreciation rewards.

Magellan Behavioral Health Services

Feb. 04 - Nov.06

Richardson, TX

Customer Service Associate - Take incoming calls from members, healthcare providers, and social workers.

Maintain complete, timely, and accurate documentation of all phone conversations, Professional phone assistance to

all callers through the criteria based prior authorization process. Maintains complete, timely, and accurate

documentation of all approvals and denials. Transfer all clinical questions and judgment calls to the Care managers.

Verifying authorizations, edit and prepare multiple Access databases for monthly and quarterly reports on prescription

drugs. Research missing information in and update database.

1st Capital Investment Mortgage

Jan. 03 - Feb. 04

Dallas, TX

Loan Originator - solicit and meet with prospective borrowers to explain the eligibility criteria for mortgage loans, prequalify

applicants based on -income to debt ratio,- check applicants' loan applications for completeness; pull and

analyze credit reports, meet with brokers and lenders to discuss guidelines and qualification procedures.

Advanced Paradigm / Advance PCS

Aug. 99 - Dec. 02

Richardson, TX

Advance Secure Representative & Computer Information Specialist - Take incoming calls from members,

providers, pharmacists, and physicians. Maintains complete, timely, and accurate documentation of all phone

conversations, Professional phone assistance to all callers through the criteria based prior authorization process.

Maintains complete, timely, and accurate documentation of all approvals and denials. Transfer all clinical questions

and judgment calls to the pharmacist. Verifying prescriptions, edit and prepare multiple Access databases for monthly

and quarterly reports on prescription drugs. Research missing information in database. Create questionnaire forms,

research forms, and supply order forms. Set up various applications on individual computers. Desktop support for

Advance Secure Department.

-------------------------------------------------------------------- Education -----------------------------------------------------------------------Alison

2013 - 2014

Online

2014 Certification in Behavior-based Safety

2013 Certification in Personal Finance and Debt Management

North Lake College: 2010 - 2013

Irving, TX

2012 Associates Degree in Management

2012 Certification in Management

2011 Certification in Supervision

University of Central Arkansas: 94 – 95, 98

Conway, AR

Majored in Computer Information Systems, and participated in intercollegiate sports: Football.

University of Arkansas at Monticello: 92 - 94

Monticello, AR

Majored in Education and participated in intercollegiate sports: Football, Basketball, and Track.

Other Certifications:

2014 - Financial Peace University, Child Protection Policy Training

------------------------------------------------------------------- References ----------------------------------------------------------------------Lawrence

Phearse, ATI Enterprises

214-924-2553

Sarah Gayler, Professional Coach

214-853-3719

Jason Samuels, College Professor and Athletic Director

214-502-8598